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Five Years of Making Airwaves

Qualitative Research Study for Tobin Communications, Inc.


Methodology of Study

During the summer of 2003, Debra Zimmerman Murphey, formerly senior editor of PR NEWS, conducted a qualitative phone survey for Tobin Communications, a Radio Media Tour and Telephone Media Training company based in the Washington, D.C.-area.

The phone survey was conducted with 20 employees who make news and programming decisions at AM and FM radio stations in various regions of the United States. The radio outlets polled encompass two categories: one, stations in small- to midsize markets; and two, stations in large markets.

Radio outlets that participated in the study included:
  • CNN Radio, a national network with more than 2,000 affiliates;
  • KAJX-FM, Aspen, Colo.;
  • KDKD-AM/FM, Clinton, Mo.;
  • KFBK-AM, KGBY-FM, KHYL-FM, KSTE-AM, Sacramento;
  • KFWB-AM, Los Angeles;
  • KJFF-AM, KREI-AM, KTJJ-FM, St. Louis;
  • KKHG-FM, KSQB-AM/FM, Sioux Falls, S.D.;
  • KMTS-FM, KGLN-AM, Glenwood Springs, Colo.;
  • KNUS-AM, KBJD-AM, KRKS-AM/FM, Denver;
  • KXAZ-FM, KPGE-AM, Flagstaff, Ariz.;
  • Metro Radio Networks, a national network with almost 2,000 affiliates in roughly 95 markets nationwide;
  • WBGZ-AM, St. Louis;
  • WBUT-AM, WISR-AM, WLER-FM, Pittsburgh;
  • WCCI-FM, Savanna, Ill.;
  • WICO-AM/FM, WQJZ-FM, WXMD-FM, WXJN-FM, Delmarva Peninsula (Delaware-Maryland-Virginia);
  • WHIO-AM, WDPT-FM, WHKO-FM, WZLR-FM, Dayton, Ohio;
  • WFLA-AM, WDAE-AM, WFLZ-FM, WHNZ-AM, WMTX-FM, WSSR-FM, WTBT-FM, WXTB-FM, Tampa Bay, Fla.;
  • WLS-AM, WMVP-AM, WZZN-FM, WRDZ-AM, Chicago;
  • WSPD-AM, WCWA-AM, WIOT-FM, WRVF-FM, WVKS-FM, Toledo, Ohio;
  • WTOP-AM/FM, WGMS-FM, WWZZ-FM, WXTR-AM, Washington, D.C.
Results of Survey

1. When it comes to sources for possible stories, does your radio station receive the following?
A. Audio news releases or actualities
Never 0 respondents - 0%
Rarely 6 respondents - 30%
Sometimes 6 respondents - 30%
Often 8 respondents - 40%
B. Pitch for a telephone interview with a spokesperson from an organization or corporation
Never 0 respondents - 0%
Rarely 0 respondents - 0%
Sometimes 3 respondents - 15%
Often 17 respondents - 85%
C. Press releases from PR firms or agents
Never 0 respondents - 0%
Rarely 3 respondents - 15%
Sometimes 1 respondents - 5%
Often 16 respondents - 80%
D. Information from other radio sources (i.e., hearing a story on another station, getting news from a network/affiliate etc.)
Never 0 respondents - 0%
Rarely 4 respondents - 20%
Sometimes 8 respondents - 40%
Often 8 respondents - 40%
E. Information from other news sources (wire services, print publications, the Web, TV)
Never 0 respondents - 0%
Rarely 1 respondents - 5%
Sometimes 3 respondents - 15%
Often 16 respondents - 80%
2. Now, consider which of these tools, methods or sources you use when developing stories that make it on-air. Explain why if you'd like:
A. Audio news releases or actualities
  Never 11 respondents - 55%
  Rarely 5 respondents - 25%
  Sometimes 3 respondents - 15%
  Often 1 respondents - 5%
B. B. Telephone interviews with spokespeople from organizations or corporations
  Never 0 respondents - 0%
  Rarely 4 respondents - 20%
  Sometimes 5 respondents - 25%
  Often 11 respondents - 55%
C. Press releases from PR firms or agents
  Never 1 respondents - 5%
  Rarely 6 respondents - 30%
  Sometimes 10 respondents - 50%
  Often 3 respondents - 15%
D. Information from other radio sources (i.e., hearing a story on another station, getting news from a network/affiliate etc.)
  Never 0 respondents - 0%
  Rarely 7 respondents - 35%
  Sometimes 7 respondents - 35%
  Often 6 respondents - 30%
E. Information from other news sources (wire services, print publications, the Web, TV)
  Never 0 respondents - 0%
  Rarely 0 respondents - 0%
  Sometimes 4 respondents - 20%
  Often 16 respondents - 80%

3. On a scale from 1 to 5, with five being always helpful and one being not at all helpful (two is rarely helpful, three is somewhat helpful and four is helpful), rank the following categories in terms of their usefulness when it comes to generating stories that make it on air at your station. Explain why if you'd like:
A. Audio news releases or actualities delivered to you over the telephone by PR firms or agents
  Not at all helpful 11 respondents - 55%
  Rarely helpful 3 respondents - 15%
  Somewhat helpful 3 respondents - 15%
  Helpful 3 respondents - 15%
  Always helpful 0 respondents - 0%
B. Telephone interviews with spokespeople from organizations or corporations
  Not at all helpful 1 respondents - 5%
  Rarely helpful 1 respondents - 5%
  Somewhat helpful 9 respondents - 45%
  Helpful 6 respondents - 30%
  Always helpful 3 respondents - 15%
C. Press releases from PR firms or agents
  Not at all helpful 3 respondents - 15%
  Rarely helpful 2 respondents - 10%
  Somewhat helpful 11 respondents - 55%
  Helpful 2 respondents - 10%
  Always helpful 2 respondents - 10%
D. Information from other radio sources (i.e., hearing a story on another station, getting news from a network/affiliate etc.)
  Not at all helpful 3 respondents - 15%
  Rarely helpful 4 respondents - 20%
  Somewhat helpful 2 respondents - 10%
  Helpful 7 respondents - 35%
  Always helpful 4 respondents - 20%
E. Information from other news sources (wire services, print publications, the Web, TV)
  Not at all helpful 0 respondents - 0%
  Rarely helpful 0 respondents - 0%
  Somewhat helpful 4 respondents - 20%
  Helpful 8 respondents - 40%
  Always helpful 8 respondents - 40%

4. How often does your station run live or taped telephone interviews?
  Once a week 1 respondents - 5%
  Two to five times a week 1 respondents - 5%
  Six to 10 times a week 2 respondents - 10%
  More than 10 times a week 16 respondents - 80%
5. Would your station generally prefer access to a spokesperson for a live or taped interview or an audio news release? Please indicate one:
  Access to a spokesperson 20 respondents - 100%
  ANR 0 respondents - 0%
 
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